TERMS & CONDITIONS

2. Scope of Work

Each project is defined by a written agreement, proposal, or selected plan. Anything outside that scope is not included and will require additional cost. No surprises unless you create them.

3. Client Responsibilities

You are expected to:

• Provide accurate business information
• Give timely approvals and feedback
• Supply required assets (content, login access, branding)

Delays from your side = delays in delivery. Not complicated.

4. Payment Terms

• All services require upfront or milestone-based payments
• Work begins only after payment confirmation
• Late payments may result in paused services

No payment, no work. Simple business physics.

5. Revisions Policy

• Limited revisions are included depending on your plan
• Excessive or out-of-scope revisions are billed separately
• Revisions do not mean complete redesigns because you changed your mind mid-project

6. Chargebacks & Disputes

We focus on website quality, usability, and performance. However:

• No guaranteed business outcomes
• No guaranteed revenue numbers
• No control over third-party platform changes

Results depend on your business, content, and how the website is used.

7. Intellectual Property

• Final deliverables belong to the client after full payment
• HEAD SERVICE LLC retains the right to showcase work for portfolio/marketing

9. Limitation of Liability

We are not liable for:

• Business losses
• Platform bans or penalties outside our control
• Third-party service failures